I know this is an older thread.
I'm also having a lot of issues connecting and staying connected.
I am sure that it does not help that I'm trying to connect from China but I've played emus on and off for 8 years here with little problems. They all had their own login though iirc. VPN on or off makes no difference as far as I can tell. Both are problematic.
EDIT:
Usually I can't even get to character select.
Sometimes I do and it freezes before I load in to the world.
Or it drops connection a few moments after I enter.
On rare instances, I can play.
It may not be on your end, is there anything I can do to try to isolate the issue?
EDIT AGAIN: May have fixed it. I've had 2 characters on for about an hour now with no issues. Zoned fine several times.
Had to put a few exclusions in windows defender for the process and folder.